Privacy Policy
How we collect, use, and protect your information
Effective Date: May 13, 2026 | Last Updated: May 13, 2026
Introduction
SR17 Shop ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit sr17shop.com or make a purchase through our website.
By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access the site.
Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our website.
Information you provide:
- Name, billing and shipping addresses
- Email address and phone number
- Payment information (processed securely through our payment processor — we do not store full card details)
- Order history and purchase details
- Communications with our customer support team
- Age verification confirmation (18+)
Information collected automatically:
- IP address, browser type, and device information
- Pages visited, time spent on site, and referring website
- Cookies and similar tracking technologies (see Cookies section below)
How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling your orders, including shipping and payment
- Sending order confirmations, shipping updates, and customer service communications
- Verifying your age and eligibility to purchase research compounds
- Responding to your inquiries and providing customer support
- Improving our website, products, and services
- Detecting and preventing fraud, unauthorised access, and other illegal activity
- Complying with legal obligations and enforcing our terms
- Sending marketing communications (only if you have opted in — you can unsubscribe at any time)
How We Share Your Information
We do not sell your personal information. We share your information only with the following categories of third parties, and only as necessary to operate our business:
- Payment processors — to securely process card and payment transactions
- Shipping carriers (USPS, UPS, FedEx, etc.) — to deliver your orders
- Service providers — hosting, email delivery, analytics, and fraud prevention vendors who assist in operating the site
- Legal authorities — when required by law, court order, or to protect our legal rights
- Business transfers — in the event of a merger, acquisition, or sale of assets, customer data may be transferred as part of the transaction
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, manage your shopping cart, and understand how visitors use our site.
Types of cookies we use:
- Essential cookies — required for the site to function (cart, checkout, age gate)
- Analytics cookies — help us understand visitor behaviour and improve our site
- Preference cookies — remember your settings and preferences
You can control cookies through your browser settings. Disabling cookies may affect site functionality, including the cart and checkout.
Data Security
We implement industry-standard security measures to protect your information, including:
- SSL/TLS encryption on all pages, ensuring data transmitted between you and our site is encrypted
- Secure payment processing through PCI-compliant payment gateways
- Restricted access to personal data, limited to authorised personnel only
- Regular security audits and software updates
While we take reasonable steps to safeguard your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the personal data we hold about you
- Correction — ask us to correct inaccurate or incomplete information
- Deletion — request that we delete your personal data (subject to legal retention requirements)
- Opt-out — unsubscribe from marketing communications at any time
- Data portability — receive your data in a portable format (where applicable)
- Object to processing — object to certain types of data processing
To exercise any of these rights, contact us at info@sr17shop.com. We will respond to your request within 30 days.
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for at least 7 years to meet tax and accounting requirements.
Age Restriction
Our website and products are intended exclusively for adults aged 18 or older. We do not knowingly collect personal information from anyone under 18. If you are under 18, please do not use our site or provide any information to us.
If we discover that we have collected information from a minor, we will delete that information promptly. If you believe a minor has provided us with personal information, please contact us at info@sr17shop.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. Your continued use of the site after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
SR17 Shop
Email: info@sr17shop.com
Website: sr17shop.com